Once your order is placed, we will begin handcrafting your products within 3 to 4 days. Orders are typically received within 7 business days after payment. Order size and holiday seasons may vary this time frame and we openly communicate any expected delays that we may foresee. Orders are shipped Monday thru Friday by USPS. In the event that an item is out-of-stock and unable to be handcrafted within the 3 to 4 day time frame, you will be contacted by email, with an updated time of production and shipment.
We take extra care in packaging your order to unsure the best chances that is reaches you in proper order. Any damage to the box and/or its contents must be addressed by the customer, directly to the shipping company (USPS) concerning the issue.